By browsing the website www.fortisimmo.fr, you can discover the history of our brand and access the real estate listings of the FORTIS IMMO GROUP.

Firstly, we would like to inform you that you have the option of registering on a do-not-call list. To do so, please visit the government website BLOCTEL and follow the instructions.www.bloctel.gouv.fr

When visiting our website and during any subsequent exchanges, you may be asked to provide us with personal data. This data will be collected and processed in accordance with current legislation. You will find all the answers to your questions on this subject in the explanation below. If you still have questions after reading this, you can contact us atcontact@fortisimmo.fror contact us directly. We will be happy to respond as soon as possible.

When browsing theFORTIS IMMOwebsite, personal data may be collected by companies belonging to the FORTIS IMMO GROUP.

When browsing the FORTIS IMMO website, you may be asked to provide us with the following information:

For applications:

As part of the application process, FORTIS IMMO TRANSACTION collects the following data: Surnames, first names, and email addresses of potential candidates.

If FORTIS IMMO TRANSACTION contacts you again, you may be asked to provide the following personal data: date of birth, postal address, landline and/or mobile phone numbers, education and professional experience, as well as any data relating to your financial capacity. In general, you will be asked to provide all the data necessary for the assessment of your application.

For prospects and customers interested in a real estate listing:

When you request additional information about a property listed on the FORTIS IMMO website, the company and its sales agent collect the following data: Last name, first name, email address, and phone number.

Once the customer/prospect relationship has been established with the Group's sales agent, the following additional data may be collected: postal address and proof of identity. In general, the sales agent will also collect all personal data necessary to comply with real estate legislation. In particular, as part of the TRACFIN system, they will ask for information about your family, assets, professional, and financial situation.

 Creating a FORTIS IMMO personal account:

You can create a personal account on our FORTIS IMMO website. To do so, simply enter your first name, last name, email address, and a password. Once the account has been created, you can complete it by entering your postal address and indicating whether you are looking to rent or buy.

On this account page, you can save your favorite properties and create alerts based on your search criteria. If you wish to delete your account, please send us an email at contact@fortisimmo.fr. We will respond to your request as soon as possible.

Finally, we would like to point out that the service provider responsible for the website collects IP addresses. These IP addresses will be stored in accordance with the relevant legislation.

Personal data is collected for the following purposes:

Find future members in France (mainland and overseas territories);

Create a personal account to identify the real needs of the customer/prospect and ensure better tracking of their searches;

Send any real estate newsletters;

Transmit data to FORTIS IMMO TRANSACTION's business partners;

Send alerts, once the customer has activated this option;

Once the customer relationship has been established, comply with applicable legislation;

Be able to make any necessary declarations to TRACFIN;

Follow up with the client and understand their needs in order to find a property that meets their expectations;

In all cases, the personal data collected will always have a predefined purpose. In other words, it is collected for specific purposes, as listed above. Consequently, in accordance with the law, none of your personal data will be collected without a valid reason.

We may share your data with the following individuals and entities: 

In the context of a simple transmission of contact details that does not result in the establishment of a customer relationship, your data will not be passed on to third parties unless you give your express consent. Therefore, after obtaining your consent, we inform you that some of your data may be communicated to business partners.

If you sign a mandate authorizing delegation with FORTIS IMMO TRANSACTION, your data will be transmitted to the delegated real estate agencies.

Depending on your needs, FORTIS IMMO TRANSACTION may need to pass on your data to another real estate professional located in France.

FORTIS IMMO TRANSACTION may also transmit your personal data to certain public bodies in order to comply with legal obligations. For example, FORTIS IMMO TRANSACTION may be required to transmit your personal data to the TRACFIN institution as part of the procedure to combat money laundering and terrorist financing.

We inform you that your personal data will not be sent abroad, unless you request us to do so, for the purpose of selling or purchasing a property.

We will retain your personal data in accordance with applicable law:

FORTIS IMMO TRANSACTION will keep your personal data in a secure environment and will ensure that only persons/entities with a legitimate interest can consult/handle it. This data will be kept for as long as necessary to fulfill the purposes for which it was collected. This storage will be carried out in accordance with the legislation in force.

For example, prospect data will be retained for three years from the last commercial contact. Another example is that customer data will be retained for the entire duration of the contractual relationship, then for the statutory limitation periods.

Once the legal deadlines have passed, we will delete your data.

You may contact us at any time if you wish to take action regarding the personal data currently in our possession:

In accordance with current legislation,you have the right to access, rectify, oppose, and delete your personal data, as well as theright to restrict the processing of your data. Your request should be addressed to the data controller at FORTIS IMMO TRANSACTION:

Either by mail, enclosing a copy of proof of identity, to FORTIS IMMO TRANSACTION, Service RGPD, 3 passage du Grand Cerf 75002 PARIS;

Either by email, attaching a copy of proof of identity, to contact@fortisimmo.fr

Upon receipt of your GDPR request, we will send you an acknowledgment of receipt. We will respond to you within a maximum of one month following receipt of your request. However, this period may be extended in the following two cases:

– If we require additional information to process your request. In this case, we will contact you to let you know what we need in order to proceed with your request;

– If your request is complex or if we have a large number of requests to process. In the latter case, we will contact you to inform you that the response time will be extended to two months.

More generally, if you would like information about the processing and storage of your personal data, please consult the following pages:

Finally, if you do not receive a response from us, you may file a complaint with the CNIL (French Data Protection Authority) either by visiting the CNIL website or by sending a letter to the following address: CNIL – Service des Plaintes – 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.